Terms & Conditions

Satisfaction Guarantee

We offer only the highest quality products. If you are not satisfied with a product you buy from us, we will refund your money within the first 30 days after your purchase. (See our Return Policy).

Defective or Incorrect Products
If you receive an Incorrect or Defective item please contact Customer Service immediately within 3-5 days after receiving your order for an Authorization Number. You may contact us via email at
support@islandmelody.com . Once we have received the Incorrect or Defective item and determine that it is in the original condition, we will send you a replacement or issue a full refund. You will not be charge any additional shipping fees for replacement shipment. Vinyl cannot be returned unless defective or incorrect.

 Return Policy
Products with defects during the first 30 days after shipment may be returned for replacement. We will refund shipping cost only if the return is a result of our error. Please have your Order Number and Item Number with a description of the defect available before calling. Please allow up to 3 week after a returned item is received for processing. We will notify you via e-mail of your refund or exchange.